Reviews

Katherine,
5.0

03.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I stayed in Room 122, but when I wanted to order from room service, I had to get the number from reception. Updating the details in the folder would be helpful.

Leanne,
4.4

03.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Pat,
5.0

01.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Michael,
4.4

30.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

ADRIENNE,
4.8

29.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We only had one slight issue was that the shower went from hot to cold but otherwise it was great. The receptionist who was on when we checked in was a lovely lady who got an awful mouthful from another guest for something that wasn't her fault . She was very professional and remained calm at all times and the guest was very much out of line. Great staff all round well done